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Privacy Policy

Last updated: February 1, 2026

Snugger ("we," "us," or "our") operates the snugger.com website and is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

When you place an order or create an account, we may collect the following information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through our payment provider)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or search engine
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your inquiries and customer service requests
  • Send marketing communications (with your consent)
  • Improve our website, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business (e.g., payment processors, shipping carriers, email service providers)
  • Analytics partners who help us understand website usage patterns
  • Legal authorities when required by law or to protect our rights

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted between your browser and our servers. Payment information is processed through PCI-DSS compliant payment processors and is never stored on our servers.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format
  • Withdraw consent for data processing

To exercise any of these rights, please contact us at privacy@snugger.com.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your data. To make a CCPA request, email us at privacy@snugger.com.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us at: